Shipping Policy

Thank you for shopping with us at goroots.in. We are committed to providing you with the best shopping experience, including reliable and timely shipping of your orders.

Orders are usually processed within 1 to 3 business days. Please note that processing times may vary during peak seasons or holidays.

The shipping time depends on the type of product you've ordered:
- Standard Shipping: Most products are shipped within 3 to 7 business days.
- Express Shipping: Select products are eligible for express shipping, which typically takes 1 to 3 business days.
Please be aware that shipping times are estimates and can vary based on factors beyond our control, such as weather conditions and delivery location.

We work with reliable courier partners to ensure safe and efficient delivery of your orders. You'll receive a tracking number via email once your order has been shipped, allowing you to monitor the progress of your delivery.

Shipping charges are calculated based on the weight and dimensions of your order, as well as your delivery address. You can view the shipping charges at the checkout before completing your purchase.

Currently, we offer shipping within India. International orders may take longer to reach their destination due to customs procedures and local regulations.

To track your order, simply enter the provided tracking number on our website's "Track Order" page. If you have any issues with tracking your order, please contact our customer support team for assistance.

In the event that a package is returned to us due to incorrect or incomplete address information provided by the customer, or if the package is refused, the customer will be responsible for any additional shipping charges incurred or a restocking fee.

If you need to make changes to your order or cancel it, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that changes or cancellations might not be possible if the order has already been processed or shipped.

If your order is lost or arrives damaged, please contact us within [number] days of receiving your order so we can assist you in resolving the issue.

If you have any questions or concerns about our shipping policy, please feel free to reach out to our customer support team at info@GoRoots.in